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Autonomous teams and PSR: the contribution of psycho-ergonomy to prevention.

Publication

In a context where new forms of work are developing, organizational transformations are emerging in many sectors of activity. The home help sector is particularly concerned, with the strong arrival of the model of autonomous teams adopted by many structures. Autonomy offers the hope of solutions to the difficulties often encountered in this sector: high turnover, absenteeism and claims. It seems to be able to facilitate the activity, in particular by encouraging more direct decision-making requiring fewer intermediaries, and by improving the individual and collective management. However, this form of organization can also generate more tensions and pressures within teams. Based on a study conducted in a company, we show how psycho-ergonomic methods can help to understand the activity of employees in a transformational context, anticipate changes, and prevent emerging risks, particularly psychosocial risks.