The activity of planning operators in road haulage transport companies: lessons and prospects from an empirical analysis approach (Part 3).
Publication
This report focuses on the activity of planning operators in road haulage transport companies. Based on a rigorous analysis of protocols, a set of results from actual working conditions is presented. The cognitive processes, and particularly the management of uncertainty, occupy a central place in the analysis process. The results highlight new research prospects, both in practice and theory.
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Technical datasheet
Technical datasheet
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Year of publication
2015 -
Language
Français -
Discipline(s)
Ergonomie - Psychologie du travail -
Author(s)
GOVAERE V., WIOLAND L., KADHEMI K., CEGARRA J. -
Reference
Note Scientifique et Technique de l'INRS, février 2015, NS 331, 58 p.
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Associated studie(s)